“Personal Data” refers to information that can be used to identify you, either directly or indirectly. This may include:

• Identifiers such as your name, email address, or user ID
• Device information such as IP address, browser type, and system configuration
• Usage data including feature interactions and preferences
• Location data, when permitted
• Content data, such as user-submitted feedback, code, media, or documents

Data that is anonymized or aggregated in a manner that it cannot reasonably be used to identify you is not considered personal data under this policy.

Depending on your interactions with Imago, we may collect the following categories of data:

• Account Details: name, email, authentication tokens
• Platform Usage: session durations, UI interactions, performance logs
• Submitted Content: files, prompts, app submissions, or messages
• Technical Metadata: IP address, device ID, operating system, browser version
• AI Interactions: prompts and generated responses used with Imago Intelligence
• Communication Logs: user support requests, feedback, bug reports

We collect only what is necessary to provide, secure, and enhance your experience.

Your personal data is used for the following legitimate purposes:

• To deliver, personalize, and maintain the functionality of our products and services
• To process payments, transactions, or fulfill orders
• To improve our systems and user experience through analytics
• To communicate policy updates, service changes, or security alerts
• To prevent abuse, fraud, and ensure platform integrity
• To comply with legal obligations and regulatory requirements

We may disclose personal data to:

• Authorized service providers assisting in hosting, analytics, infrastructure, and support
• Legal authorities, when required to comply with law or enforce rights
• Affiliated developers, when explicit user consent is provided
• Business successors, in the event of a merger, acquisition, or sale of assets

We do not sell your personal data under any circumstances.

Imago operates globally. As such, your personal data may be processed or stored in countries outside your jurisdiction. All data transfers are carried out in accordance with applicable data protection regulations and are protected using:

• Standard contractual clauses (SCCs) where required
• Encryption and secure data routing
• Strict vendor vetting and confidentiality agreements

Our objective is to maintain the same level of protection regardless of where your data resides.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Maintaining your account and delivering services
• Meeting legal and regulatory requirements
• Ensuring operational continuity and analytics

When data is no longer needed, we securely delete or anonymize it in accordance with industry standards.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to certain types of processing
• Withdraw consent where applicable
• Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us at support@imagollc.in.

We implement technical and organizational measures to safeguard your personal data, including:

• HTTPS encryption and secure access control
• Firewall and anti-malware protections
• Role-based access and logging for auditability
• Data minimization and principle of least privilege

Despite our efforts, no system is entirely immune to threats. We encourage users to use strong passwords and remain vigilant.

Imago does not knowingly collect data from individuals under the age of 13 (or applicable age as defined by local laws). If we discover that we have inadvertently collected personal data from a child, we will promptly delete such information from our systems.

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• Enable core functionality and user preferences
• Provide performance insights and analytics
• Detect and prevent malicious behavior

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